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Post number : #1 |
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Topic : |
Delaminated new Exocet board |
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Date : |
2/20/2009 5:47:24 PM Author :
John |
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All bottom from mastfot and forward has delaminated on my new Exocet Warp SL 61. I have used it for one (1) hour in water.
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Post number : #2 |
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Date : |
2/20/2009 9:14:00 PM Author : Koen |
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Hi John,
Sorry to hear you encountered this problem. Best to return your board as soon as possible to your shop, so they van make a proper diagnose and help you forward.
best regards,
Koen
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Post number : #3 |
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Date : |
2/21/2009 9:05:26 PM Author : patrice (Exocet) |
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Sorry to hear about that, can you ask your retailler to send us some pics in order to solve the problem , first time we have such issue on those boards to honest
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Post number : #4 |
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Date : |
6/10/2009 12:50:02 PM Author : Karl |
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My Exocet Warp SL has also delaminated after one day on the water.
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Post number : #5 |
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Date : |
6/11/2009 12:16:27 PM Author : Bobby |
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I have an Exocet Cross Pro model that has delaminated after one week. I feel very disappointed
/Bobby
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Post number : #6 |
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Date : |
6/11/2009 6:31:16 PM Author : Thomas |
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My Exocet Warp SL 61 has also delaminated after four weeks at the Canary Island.
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Post number : #7 |
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Date : |
6/12/2009 3:02:53 PM Author : JW |
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I have also small problems as if ther escapes some air out of the board on which the sticker gets bubbles. I do not think that the board is delaminating. I will dril small hole and fill with raisin and see if the problem is solved then. May be caused by the black color which gets the board surface pretty warm?
Just to be honest I love th eboard and the construction so no crap issue here. Just minor problems on very top notch product that must be delt with with care.
kind regards
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Post number : #8 |
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Date : |
6/12/2009 4:22:14 PM Author : Olivier (EXOCET) |
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Hi Guys,
we are pretty surprised to see some comments as your EXOCET boards are delaminated, because we have no feed back from our distributors all over the Wolrd, so if you really have a problem with your board, please follow the warranty claim procedure with your dealers, then it will go to your national distributor and us.
Best regards.
Olivier
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Post number : #9 |
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Date : |
6/12/2009 10:38:14 PM Author : Willy B18 |
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@ JW:
You may have no problem at all.
If you store your board in a boardbag for al longer time, be sure it is DRY !!!
If not, you will encounter 'osmosis' ...
Grtz
Willy
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Post number : #10 |
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Date : |
6/16/2009 2:34:45 PM Author : Ewa |
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I have an Exocet XWave 83, it delaminated after 2 days on the water on our trip to Venezuela. It was only used one time before the trip.
Ewa
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Post number : #11 |
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Date : |
6/17/2009 5:15:17 AM Author : francois |
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All those feedbacks are surprising and all anonymous.... Strange.....
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Post number : #12 |
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Date : |
6/17/2009 11:31:13 AM Author : Bart |
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I have a lot of small "bubbles" under my Exocet Cross 94. I do not keep it in a boardbag.
/Bart
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Post number : #13 |
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Date : |
6/17/2009 6:58:34 PM Author : Koen |
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Different things discussed here:
1) delamination = structural problem where part of the sandwich composite skin construction has come loose. Most of the time happening when airvents are not opened when the board is submitted to high temp or airpressure increases ( airplane travel, cartravel in mountains, boards in cars, boards in boardbags on cars, ........)
Delamination can also occur after reppetitive and/or hard impacts (like when PVC layer is beeing crushed).
2) air bubbbles under deco tape : caused by micro porosity in the skin laminate in combination with increased airpressure in the board (see above)
3) paint bubbles under paint: aften happening when the foam core is a little wet and you leave the board for a long time on one side: water will travel through the composite skin (osmosis) and create bubble under paint.
So if you speak about a problem , it is important to be clear and describe in detail.
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Post number : #14 |
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Date : |
6/18/2009 11:22:41 AM Author : JW |
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Mine is 1. the skin construction has partly come loose, the PVC is still attached to the inner core, meaning that the board still is strong and hard, no soft places. Just contacted my shop and am sure that all will be solved in a coopperative manner as I always have been able to do with my shop.
This problem occurs when the lamination proces has been to dry and not alle cloth is wetted enhough, it is a precise fase in the buildong proces as we want as light boards as possible meaning that there must be as little rasin as possible and on the other side we like to have strong boards which means good wetted cloth, it is all a delicate proces. But that is part of the game in these formula boards.
Like in the Volvo Ocean race they want it strong and they want it light; always a though requirenet to match. Luckily the board itself is a blast.
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Post number : #15 |
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Date : |
6/22/2009 5:16:42 PM Author : Sven |
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My Exocet board has absolutely delaminated. It is very soft on several places in front of the mast foot. The board is an Exocet SCross 2009.
It is 2 month old.
/Sven
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Post number : #16 |
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Date : |
6/29/2009 2:32:13 AM Author : KeuF |
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Hi i also have small bubble under the paint on the bottom of my cross 90 and the deck around the mastfoot is also delaminated. and i never stored the board in boardbag.
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Post number : #17 |
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Date : |
6/29/2009 10:16:06 AM Author : JW |
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Mine is solved, it has been injected with superglue and then glued together with pressure. No problem anymore. Just for the record; I only had the top cloth delaminated from the PVC. The PVC is still very strong attached to the core. Board is again topfit.
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Post number : #18 |
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Date : |
6/29/2009 1:37:27 PM Author : YASMF |
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My Exocet cross board has delaminated under the foot pads, it soft all over (not only the shock absorbers).
YASMF!
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Post number : #19 |
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Date : |
6/29/2009 2:03:42 PM Author : Koen |
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A soft place under the footpads can also indicate a breakage, esp in the area between mastrail and front straps.
Like with other problems, if you experience an abnormality and you think that a manufacturing error is the rootcause, take the board to the shop for analyse. The shop can document the defect and file a claim.
Things might go wrong, sometimes due to manufacturing errors, sometimes due to 'miss abuse" (too hard landings, wrong storage/transport,....). It is important to follow the proper channels so that the "miss abuses / wrong useage" can be filtered out .
Best regards,
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Post number : #20 |
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Date : |
6/30/2009 3:29:21 AM Author : IJ |
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There are several black boards here in Singapore, S, SL's and the 0002 black machine. Some are more than a year old and so far all remain in perfect condition. Ok we take care of these boards and try to keep them out of the sun when possible.
Sometimes when my boards are wet and drying, both the deck and the bottom look like they have large bubbles or areas of delamination. Careful checking shows that the construction remains solid and this is just an illusion.
From experience i know that under some circumstances boards of all brands can delaminate or have construction issues, so as other posters say, these should be dealt with by the dealer in the first instance.
So far these boards all look in perfect condition, more than what can be said about the decks of a certain brand that tend to rot in places in this climate.
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Post number : #21 |
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Date : |
7/1/2009 4:15:26 PM Author : Rubert |
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My Exocet Warp SL has delaminated. Almost all the bottom is soft on the board.
I will return the board to the shop.
/Rubert
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Post number : #22 |
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Date : |
7/2/2009 10:46:09 AM Author : Ryan |
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I have an Exocet SCross MC, it is almost 2 years old, but now it has started to delaminate. First it was only a small part around the finbox, now it is almost half the bottom of the board that has delaminated.
Ryan
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Post number : #23 |
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Date : |
7/3/2009 1:32:40 AM Author : Lucky |
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Hi guys, please donīt bore us anymore with your fake...Rubert, or should I call you /Bart or /Sven or /Rolf '!
Oh sorry, may be you are Robert,Remi,Ryan or Rita ...preferring names starting with R , hm???
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Post number : #24 |
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Date : |
7/3/2009 11:29:53 AM Author : Lucky |
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Don't you see, Exocet does not like customers that complains!
Go and buy a board somewhere else!
hm!
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Post number : #25 |
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Date : |
7/3/2009 12:11:43 PM Author : Remi |
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In any case with any brand it is always more efficient to go and sort these problems with your local shop.
The local shops are there for a reason! And unfortunately the manufacturing faults happen evrry now and then.
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Post number : #26 |
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Date : |
7/3/2009 1:16:25 PM Author : Thomas |
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My friend, Peter who weighs 95 kilos, has ridden a Cross 102 for 3 years now. He has landed so many flat forward loops that it's ridiculous! The board holds perfectly up and shows no sign of wear.
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Post number : #27 |
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Date : |
7/3/2009 1:20:44 PM Author : Lucky |
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Nice game you are trying to play....subscribing with my name...donīt you you have a bit more phantasy???? Very poor!!!!
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Post number : #28 |
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Date : |
7/3/2009 7:30:18 PM Author : Koen B-2 |
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I started to doubt also a bit about all these posts.
We haven't had many serious warranty cases related to the problems described above. SO it is indeed strange that now suddenly they pop-up and this on different boards, production dates and constructions.
Again, if the claims are for real, we will see them soon via the "official" channel, well documented with pictures, serialnrs and the boards will be available for deeper analyse. If fake, we will see nothing appearing.
Fake posts is one of the reasons that some other forum's have ggone to mandatory registration, would be a pitty if this needs to happen also with the exocet forum.
Best regards,
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Post number : #29 |
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Date : |
7/3/2009 11:46:25 PM Author : Kostas |
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It's boiling 35+ degrees here in Greece now. I have black machine
and I weight 98kg.
None of my mates who have EXOs had any such kind of problems.
GRE-737
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Post number : #30 |
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Date : |
7/5/2009 4:23:22 AM Author : george |
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I have a 05 cross 117- my most used board and sailed hard and banged it on rocks- still solid w/o any sign of delamination. My Cross 94 is sweet too- jumped it alot and I am amazed how well they have held up under my 90kg fat ass.
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Post number : #31 |
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Date : |
7/7/2009 10:35:39 PM Author : Alex |
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Hi
My name is Alex King, I live in Germany. I was thinking about buying an Exocet board, but after reading all this I feel very uncertain, it feels like Exocet have a lot of problems with their boards. I think I will buy a board from someone else until Exocet have solved all these problems.
Alex from Germany
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Post number : #32 |
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Date : |
7/7/2009 11:17:25 PM Author : Karl |
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Hallo Alex,
deine Unsicherheit kann ich gut verstehen. Wären diese Beiträge über delaminierte Boards nur halbwegs seriös, würde ich vielleicht auch zweifeln. Vielleicht sollten wir diese Leute mal auffordern, die Boardnummern bekannt zu geben, damit man überprüfen kann, ob die Boards überhaupt reklamiert wurden. Lass dir den Spaß an diesen tollen Brettern nicht durch ein paar unseriöse Miesmacher verderben!
Grüße Karl
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Post number : #33 |
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Date : |
7/9/2009 10:23:02 AM Author : Patrice (Exocet) |
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I am a bit surprised to see those post, we do have a warranty policy on boards, some problems can occure when boards are built but here again if they are some kind of miss manufacturing the board are replaced by a new one, for older boards they are holding but it also depend on the style of sailing, for bubles and porosities coming, this is very often related that the boards has been store in a wet area or inside a board bags, so far our warranty claim is lower that it has ever been, but i can understand people being anoyed when it happen
You are welcome to claim the issue thru the shop who sold the board, it is way easier for us to treat the problem then
Thanks
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Post number : #34 |
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Date : |
7/9/2009 2:16:31 PM Author : Jean-marie ( Exocet ) |
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Same Patrice , I'm pretty surprised to see some comments as your EXOCET boards are delaminated, normally we try to find the best solution for our customer , when we had this kind of problem .
about delamination , I following all factory process , and i can tell you that exocet are made as most of the other brand .
so if you really have a problem with your board, please follow the warranty claim procedure with your dealers, then it will go to your national distributor and us.
Best regards.
Jean-marie
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Post number : #35 |
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Date : |
7/12/2009 11:34:47 AM Author : John I |
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Methinks there are market forces out there that have become desperate enough to blather on competing forums. I'd recommend a deletion or 3 every once in a while. Having an open forum is convenient and all. Hope the people that feel that hacking on the comp come to realize that behavior hurts everyone.
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Post number : #36 |
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Date : |
7/12/2009 1:41:56 PM Author : francois |
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I totally agree with John I... Maybe it's the moment to change the forum type ?
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Post number : #37 |
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Date : |
7/12/2009 2:46:18 PM Author : Johan |
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I have a warp sl 50 and i like this board but I want to buy a second slboard but with al the rumors I don't no what to do.
The exocet are the most exensive boards an the market and when I read this forum topic A lot of boards have durability problems.
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Post number : #38 |
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Date : |
7/13/2009 6:57:42 AM Author : quentin |
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Rumors,
you know every body can take the name of anyone and not be recognized... and seen, maybe u can try to track the person with the ip address of his computer.
but nothing is better than a registration to be sure that the person who writes anything here would be responsible for what he has written.
anyway, i use Exocet boards for 2 years now and i havent got any problems, and even before i knew the brand the reputation was solid construction boards, and confortable rides... i don't think that Jean-Marie who has many years of experience in this field would use bad components to build the board.
Then mistakes at the factory can happen, like every where and in all industries.
So please everyone do not take everything which is written and a forum a use your own experience with Exocet products.....
Best regards
Quentin Richard
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Post number : #39 |
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Date : |
7/13/2009 1:35:17 PM Author : francois |
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I have (had) 15 Exocet boards since 5 years and never any problem with them. No breackage/delamination feedbacks here in France for any SL boards. It's very laughing to read all those jalous people......
BR,
Franįois
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Post number : #40 |
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Date : |
7/13/2009 2:37:41 PM Author : Hakan |
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I'm riding Exocet boards since 2004. Every year I'm buying the full slalom range and a formula board even the boards do not change the shape because I^ve had many friends directly begging to buy my boards after a test ride. I think I^ve had almost 30 Exocet boards since 2004, maybe more than that. I also have some friends who own the scross models including the 2009 models without any problem.
Some people can mention about the problem of footstrap inserts which is not a fault of Exocet but Cobra and this's a problem of many brands nowadays. But I do not see this as a problem due to the reason that it's very easy to fix. I had only 1 board out of 30 with such a problem.
Some other people also can mention about finbox problems. But in reality there's no finbox problem. The situation is generally the result of differences at the fin manufacturers. It's unbelieveable when you compare the finbox dimensions of fins from Deboichet to Select to Tectonics. Go and buy a digital caliper if you want to see the situation with your own eyes. l'm planning to put a detailed analysis of this issue with photos in the forum soon.
When people mention about delamination problems; I never had one. This doesn't mean that it's impossible. In the end all the boards are produced by humans at Cobra and people can make mistakes. But I cannot believe that this problem can spread like a mushroom forest in a couple of days if someone is not sabotaging the production at Cobra. If you have has such a problem; please go to your dealer and / or distributor to make an official claim. I believe the warranty claim will work asap.
Regarding the system of this forum; I think it's time to put a registration to write on this pages like in the MauiSails forum so that the IP adresses can be tracked. Besides maybe Exocet can make the warranty claim system work also through an online system so that people can send their serial number and the photos directly to the headoffice to make things work at warp speed; if needed.
Regards,
Hakan.
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Post number : #41 |
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Date : |
7/15/2009 12:58:59 AM Author : Willy B-18 |
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The Warp SL78 is my 15th Exocet board since my first XL99 in 2001.
Never had any problems with them, let alone delamination.
I wonder if any of the complaints are genuine ??
Grtz
Willy
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Post number : #42 |
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Date : |
7/30/2009 5:12:31 PM Author : Grumpy |
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If so they should post pictures
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Post number : #43 |
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Date : |
8/8/2009 1:34:34 PM Author : FS |
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Hello, the following problem:
With my Warp S85 pro many small visible holes hardly are at the edge. On the water these holes water pull, in the sun come out from it water. The board weight varies so over over a kilogram. As I announced the complaint was three months old the board. From the importer I received as answer that the board is to be repaired. Thus I do not agree. Then I have a three months old repaired board. I made this error once with star board. Happens to me never again. In the meantime I heard for two weeks nothing more.
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Post number : #44 |
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Date : |
9/7/2009 8:26:41 PM Author : erik |
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hallo
ik surf al meer dan 25 jaar en ik heb nu een exocet warp sl 78 en ik heb nog nooit zo een goed bord gehad ik ga nu zelfs een exocet warp sl 61 bij kopen
super zijn ze die black maschiens
grt erik
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Post number : #45 |
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Date : |
9/7/2009 11:32:53 PM Author : Olivier (EXOCET) |
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Dear FS,
strange story as we got a warranty claim from Germany for exactly the same problem, and our German distributor told you that we will replace the board by a new one.
Our German distributor will contact you again through your dealer.
Best regards.
Olivier
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Post number : #46 |
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Date : |
9/8/2009 10:23:59 AM Author : Rox |
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I have the black machine (formula) for 8 month now. Now I can see that the board is starting to get soft on the bottom (under the mast box). First it was not so much, but now it is more and more for every week. I think this is delamination. I tried to take a photo, but it does not show so much, and it is not possible to show photos here on this forum I think.
Rox
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Post number : #47 |
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Date : |
9/8/2009 11:05:52 AM Author : Olivier (EXOCET) |
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Hello Rox,
if you think your board is delaminated, please stop to sail with it and check the problem with the dealer where you purchased it, then they will contact our distributor in your country, we will take the decision about your board.
Best regards.
Olivier
EXOCET
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Post number : #48 |
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Date : |
9/16/2009 6:19:24 PM Author : Peter |
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Do you have you problems with delaminated boards? In case you have, which ones?
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Post number : #49 |
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Date : |
9/18/2009 6:15:01 PM Author : Olivier (EXOCET) |
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Hello Peter,
so far no news from Rox, and no warranty claim for a Black Machine. Maybe it was still a bad joke to discredit EXOCET boards.
Best regards.
Olivier
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Post number : #50 |
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Date : |
11/25/2009 4:01:35 AM Author : Jakub W. |
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Just wanted to share a few things with the guys and/or girls that are so fast to post a bunch of BS on this forum and others like it. First of all, where are the pictures? I think that if the problems are as severe as the individuals are stating above, I feel a picture showing the damage would be a great way to show everyone what it is that the individual is talking about. Second of all, why is it that as soon as one person posts a problem, everyone one jumps in and posts their problems? A two year old board with delamination, are you serious? That's usually what happens if one is careless or the board has seen it's share of sessions. And the thing with storing boards in board bags wet, seriously? What's so hard about taking a few seconds after your session and drying the board off. Exocet seems like a great company and I have ridden a number of their boards in the past. To me these posts seem to come from people who are careless about there gear and want to complain about their carelessness. Stop your whining, get the board fixed, and go sailing.
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Post number : #51 |
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Date : |
11/25/2009 1:20:28 PM Author : francois |
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I think you won't see any picture of the damage, just because that's clear there hasn't been any damaged board... Just à bad joke.
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Post number : #52 |
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Date : |
11/25/2009 7:52:19 PM Author : patrice (Exocet) |
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To me it seem to be pretty clear that some people are absusing the forum by posting fake stories, some posting are even claiming broken boards that haven't been released yet on on the market
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Post number : #53 |
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Date : |
11/25/2009 8:15:40 PM Author : Jakub W. |
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Patrice,
I agree with you 100%. Its really sad to see that people who windsurf have nothing better to do then to post false information on this forum. I think exocet is a great company and I know for sure they stand behind their products. Lets just stop the BS and go sail, isn't that the real reason people are here? I wonder if there is a way that these people could be stopped from posting on this forum and others like it? Anyways, you guys at exocet keep rockin the new gear and hopefully I will have a chance to demo some of the 2010 gear in the near future.
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Post number : #54 |
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Date : |
11/25/2009 10:17:37 PM Author : Nick |
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I had 3 exocet boards and no issues yet.
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Post number : #55 |
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Date : |
11/26/2009 10:09:54 AM Author : fori |
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A few seconds to dry the hull of the board might be true. But the water from the footstraps spreads through the boardbag.
I prefer the risk of osmosis over the risk of a damaged board anytime in my personal situation. I simply do not have the room to store my board without the boardbag.
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Post number : #56 |
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Date : |
11/26/2009 12:06:28 PM Author : nomer |
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It is clear that some posts seem at least strange. However you brands shouldn't hide behind your finger and consider there is no problem in Cobra production. It is well known by thus who repair boards that there are often neglects in construction (as not enhough wetted cloth) at Cobra. That should encourage you Exocet and other brands, considering the price of these boards, to be very careful about quality control.
And please don't shoot yourself a bullit in your foot by confusion innovation and marketing, i think about colours (black ?), holes through the board (it's not for you) and other gadgets...
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Post number : #57 |
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Date : |
11/26/2009 1:23:34 PM Author : francoistell |
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For sure there could be some problem with Cobra construction, that's why there is a warranty on the board and the customer needs to contact his local importer in order to tell it. If the problem is real and due to the factory, the board is changed for a new one without any problem. Nobody here is saying that there is never any problem ;-)
But in this case, no importer wherever in the world has been contacted for this kind of problem, so .... there is no problem, that's all.Just a bad joke...
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Post number : #58 |
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Date : |
11/27/2009 5:57:23 AM Author : Jakub W. |
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Fori,
Its true a few seconds to dry your board isn't a big deal. Either is the fact that after your session you can absorb some of the moisture from your straps and pads with a rag or towel and in addition let the board sit out for a little bit while you enjoy an ice cold beer with your mates. Worked for me in the past and I had a dry board and never encountered wet straps or pads. Just my own opinion on the subject.
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Post number : #59 |
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Date : |
11/27/2009 1:12:18 PM Author : Patrice (Exocet) |
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Wet footstraps is usually a sign that they might be a leakage from the board, it is a pretty vicious place usually,in 99% of the case it comes from screwing the the strap really tight with a strong srew driver and therefore the insert break in the bottom but also some people will notnmention that there sand in the insert and will screw it strong, due to the sand the insert will break again
always make sure that sans or dust are free from the inserts before tighting them
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Post number : #60 |
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Date : |
11/28/2009 3:02:56 PM Author : John I |
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A board that's been used has water in the straps from the session. To dry off a board to put in the bag for full dryness would require removing the foot straps, or some pretty talented way to wring them dry first. If a dry one including foot straps was put in a board bag then pulled out later with wet straps, then the board would indeed be leaking, right?
A thread this long and alive from what could be a sorry sabatour, sad in a way.
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Post number : #61 |
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Date : |
11/30/2009 4:46:16 PM Author : Fori |
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Maybe long but still informative. Most people do not think about the consequence of sand in the footstrap inserts.
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Post number : #62 |
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Date : |
12/2/2009 10:47:51 AM Author : Robert |
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My Exocet XWave delaminated after 2 weeks, 3rd time on the water, and I take much care of my boards, I did not do any jumping, just flatwater sailing. I will never buy an Exocet board again.
Exocet boards are just crap!!!!!
/Robert
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Post number : #63 |
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Date : |
12/2/2009 3:33:14 PM Author : John I |
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When people post, there is a way to trace where those posts come from. Provided someone wants to discredit those that have an axe to grind. When someone makes an aggregious statement like the immediately above with not much thought, it becomes very clear the motive. BTW, if one had a delam that quick, then the procedures could be followed for a warranty. Ultimately, the statement and anger would apply to all Cobra boards that make the majority of WS brands. Those that live in glass houses should not throw stones, right?
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Post number : #64 |
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Date : |
12/3/2009 12:04:45 AM Author : tlai |
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To all the all-about-crap-knowing-experts:
Remove that big massive thing from the front of your had, and you can use it as a non breakable massive solid limited full wood non crap pro edition, ok?
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Post number : #65 |
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Date : |
12/3/2009 12:55:29 AM Author : Jakub W. |
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John I. is correct. If anything happens to a board that quick there is a process in place that takes care of the problem. And for an individual to make a comment on how exocet or any other brand is crap because of one model or one bad experience, I think that is crap. I have ridden a number of exocet boards in the past thanks to a generous wave sailor that was always happy to share the stoke with others and I have never encountered any problems like the ones mentioned before. In fact, I have seen some boards that have been through a good amount of sessions (real wave sailing including loops and what not) and all of them were exocet and no damage other then a scratch or crack here and there. So, seriously, if you have that big of a problem with a company, just go and find another company to purchase gear from.
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Post number : #66 |
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Date : |
12/3/2009 6:54:56 PM Author : jjay |
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I agree with Jakub.
To anyone who is overly aggressive and negative towards Exocet, and is not interested in finding solutions to their issues,,,,,,,,,,,,go find another board brand.
It is your loss.
Go make trouble somewhere else.
We don't need your "crap" posts here on this forum.
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Post number : #67 |
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Date : |
12/3/2009 7:56:37 PM Author : Koen |
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To the forum administrator: Time to delete this post.
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Post number : #68 |
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Date : |
12/3/2009 10:41:32 PM Author : Hakan |
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Warranty claim procedure is very well working at Exocet.
Whoever has a problem; go to your shop and make your claim and get your new board if it has a problem from the production at Cobra.
In the meantime; to Patrice and Olivier; PLEASE make this forum to run by a login function...
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Post number : #69 |
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Date : |
12/4/2009 10:15:30 PM Author : francois |
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I agree with Hakan: a login/account procedure will be needed for the forum to avoid those bad jokers !
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Post number : #70 |
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Date : |
12/7/2009 11:29:39 AM Author : Robin |
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Maybe it is not the warranty that is the problem, maybe something else...
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Post number : #71 |
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Date : |
12/7/2009 6:08:46 PM Author : Willy B18 |
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I AGREE !!!
Login procedure is the way to keep this great forum correct ...
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Post number : #72 |
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Date : |
12/7/2009 10:26:45 PM Author : Hakan |
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Yes Robin. This is something else. Maybe the black machines are giving some nightmares to the competitors...
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Post number : #73 |
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Date : |
12/7/2009 11:46:50 PM Author : francois |
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Yeah !
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Post number : #74 |
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Date : |
12/8/2009 1:33:53 PM Author : Robin |
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No Hakan, not with the boards either, maybe there are some problem with the company it self. Maybe there are some problems with the people behind Exocet. Rumours are spreading on the net.
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Post number : #75 |
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Date : |
12/8/2009 3:07:29 PM Author : Fori |
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Rumours about rumours are beeing spread you mean? Where is this rumours and gossip page on the net?
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Post number : #76 |
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Date : |
12/8/2009 11:09:14 PM Author : Hakan |
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You're right Fori. Words are enough. If someone has a thing to say; it must be the time to put the cards on the table. If the rumours are about some internal management things at Exocet; this is nothing related to the quality of the boards and this will never effect my great joy of windsurfing with my black boards.
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Post number : #77 |
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Date : |
12/9/2009 4:45:36 PM Author : Andre |
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I'm surfing several years with exocet. Never had problems.
This used to be a nice (open)forum, we don't need the so called waranty claimes without picture's here, send the complaines to your retailer or straight to Exocet and use this forum for question's about boards and other gear.
Otherwise I think It's time for:
1) ambitious forum administrator to delete once in a while
or
2) an option that you only are able to post with an emailadres known to the administrator.
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Post number : #78 |
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Date : |
12/10/2009 8:09:29 PM Author : Peter |
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I have heard negative rumours about the company on the net. Exocet are having lots of reclaims on the boards. Is it true or just rumours?
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Post number : #79 |
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Date : |
12/10/2009 8:39:10 PM Author : Roger |
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@Peter
Please send us the links... you may be right, however it would be nice to back your statements.
This post doesn't make sense.
What would be interesting to know is why for instance a CrossII (standard) has the same weight as a CrossIII (full carbon) with probably a higher price tag....
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Post number : #80 |
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Date : |
12/11/2009 8:56:53 PM Author : francois |
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Peter, Robin, .... = same joker ?
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Post number : #81 |
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Date : |
12/12/2009 9:53:11 AM Author : Remi |
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Stop feeding the trolls... As Koen mentioned, time to take that post off...
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Post number : #82 |
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Date : |
12/14/2009 3:40:13 PM Author : Linda |
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Yes, I was also reading about these rumours on some other windsurfing forums. Seems like Exocet's moral how they treat their customers is really rotten....
Linda
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Post number : #83 |
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Date : |
12/15/2009 6:06:54 AM Author : Tor (Admin) |
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Oh deary deary me. I have been following this thread with interest, or at least I was for a while - until it became obvious that it was all fake. Then it became comical - as the counter posts from serious and long term customers proves "you" wrong - whoever you are. Still, our policy is not to delete any remarks - regardless how negative they might be. For your information we always deal with claims immediately - as long as the customer is following our simple claim proceedure. Has not been much work though, since our claim rate is less than 2%.
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Post number : #84 |
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Date : |
12/15/2009 5:15:39 PM Author : Bart B-88 |
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I bought an SL61 last year. When the board was delivered their were some spots in the paint. I talked to the dealer and I got a new board without any problem.
Try doing this with another brand.
The Black Machines are the best boards I every had.
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Post number : #85 |
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Date : |
12/15/2009 7:23:54 PM Author : Koen |
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Hi Tor,
It has been a while since we have heard you hear.
Regarding these posts: still a pitty that one rotten apple can keep on doing this. I think it is worth considering a login registration for posting on the forum. This would not damage the forum or limit it. Every serious customer and internet user understands this and wlould registrate
cheers,
Koen B-2.
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Post number : #86 |
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Date : |
12/22/2009 2:35:04 PM Author : Pepe |
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No, it is Exocet that is the rotten apple in the windsurfing industry.
Koen, I think you should try to find the dark truth about Exocet, how they threat their customers.
Exocet totally lack ethics.
Do you really want to be a team rider and represent a company with absolutely no moral? Regardless of the quality of the boards.
It is time for the windsurfing industry to know the truth about Exocet.
This will continue until the end.
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Post number : #87 |
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Date : |
12/23/2009 1:07:50 PM Author : francois |
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Still so boring...
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Post number : #88 |
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Date : |
12/23/2009 1:37:14 PM Author : Krafty |
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What a load of nonsense in this thread.
I'm currently using Fanatic & North, but for a while I was working with the UK importers of Exocet & Kona, so I spent some time working with the team in Brest.
Never did we in the UK have any issue with warranty, or consider the guys behind Exocet to be unscrupulous or underhand in any way.
The boards all worked well, and were of a decent construction. The designs were good, and their ethos to evolve ranges over longer periods of time allowed stockists and customers to take stock with confidence knowing it would not be out of date within 2-3 months of receiving it.
For anyone who has a warranty issue with any brand, refer to your local 'sale of goods act' and refer the complain through the appropriate channels. Suppliers have legal obligations to customers.
As for the bullshit, a public forum is not a good place and IP addresses are identifyable and in cases of serious mis-use fully traceable.
Perhaps advertising has become too expensive for some and sabotage seems a cheaper option. If this started as a joke, then the comedy value has zero'd big style.
Grow up folks .... real claims, real issues, deal with them like grown ups.
To the good guys out there, have a good Xmas
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