FAQ

No, we do not sell our products directly. We sell our gear worldwide with the help of our partners. To find the dealer or agent closest to you which sell our products, check out the Find Your Dealer page.

Through our dealers. You can find the closest one to you from the Dealer Locator on our website. This locator makes it possible for you to know exactly where to find the shop that has the products you need!

Exocet boards and hardware are covered by a 2-year warranty that covers manufacturing and material defects, valid from the date of purchase.

• Damage or defects resulting from impacts with any materials or objects, including ramps and sliders.
• Damage or defects resulting from collisions, abuse, misuse, or accidental damage.
• Breakage or defects resulting from prior damage.
• Damage or defects resulting from transportation, loading, unloading, dropping, or handling out of water.
• Damage or defects resulting from heel dents.
• Damage or defects resulting from non-recreational use.
• Damage or defects resulting from inappropriate storage or handling.
• Damage or defects resulting from exposure to temperatures above 50°C or below 0°C.
• Damage or defects resulting from natural events such as floods, earthquakes, fires, etc.
• Damage or defects resulting from alterations or modifications, including the use of a larger fin than specified.
• Damage or defects resulting from repairs.
• Damage or defects resulting from the use of the board after a claim has been reported.
• Damage or defects resulting from flat landings.
• Damage or defects resulting from improper mounting or adjustment of bindings or foot straps.
• Any damage other than manufacturing defects in materials or workmanship.
• Damage or defects resulting from storing the board in closed, damp conditions, such as a wet board bag.
• Damage or defects resulting from impacts with the sea floor.
• Damage or defects resulting from tampering with and/or removing the air vent.