We care about the products that we design and produce, and maintain a long-term relationship with all our suppliers, who all meet the Exocets' high-end quality. 

However, as with all production, there may be hidden material defects on a particular piece. If there is a defect it will normally break during the first few sessions and this is covered by the manufacturing defects warranty. 

All Exocet boards and accessories are guaranteed against manufacturing and material defects for a period of two (2) years from the date of purchase on the original receipt. The guarantee is only valid when the problem originates from recreational usage on the water. 

The warranty does not apply to normal wear and tear, second-hand purchases and B-grade boards. 

For warranty issues, contact your local dealer or online shop where the product has been purchased. This warranty is solely for the benefit of the original retail purchaser and may not be assigned. 

First Name:
Last Name:
Town / City:
Mobile Phone Number:
Dealer country:
Request for:
Picture of serial number (max 4MB)
Most Products do not have a serial number, only so when neccessary with example image where to find the serial number. Receipt image (max 4MB)
Whole Product Image (max 4MB)
When the product consists out of various (broken) components, make sure to cover all of them on this image. Detail Problem Image #1 (max 4MB)
Detail Problem Image #2 (max 4MB)
Detail Problem Image #3 (max 4MB)
Detail Problem Image #4 (max 4MB)
Claim description: In your own words please describe what and how it happened.

Our Support Team will come back to you within 2 working days after submitting this form.